Wordfast Pro 5 Projects Not Showing Up on Project List + Problem with path Thread poster: Shizuka Otake
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I'm having a very basic and very frustrating problem. I bought Wordfast in July, tried using it a few times, and was successful with small documents. I never really did much with it. My Mac had memory issues (unrelated to Wordfast), so I wiped the whole thing in November. I decided that the Catalina OS was problematic so I installed Mojave. I successfully reinstalled all my programs/applications and migrated my documents. I was able to reinstall Wordfast. I trie... See more I'm having a very basic and very frustrating problem. I bought Wordfast in July, tried using it a few times, and was successful with small documents. I never really did much with it. My Mac had memory issues (unrelated to Wordfast), so I wiped the whole thing in November. I decided that the Catalina OS was problematic so I installed Mojave. I successfully reinstalled all my programs/applications and migrated my documents. I was able to reinstall Wordfast. I tried creating projects, tms, and glossaries. A few strange things happened. 1. Wordfast kept trying to save projects, tms, and glossaries in a specific path that no longer exists. (e.g. Users/Person1/desktop). The new path is Users/Person/desktop. I use browse to set up the path I want, this doesn't work, Wordfast keeps trying to go back to the old path, and I use browse again. Usually after I use browse twice, I can get Wordfast to select my desired path. 2. I'm able to create files called tms and glossaries and store them on the desired path. 3. When I try to save my project, I get an error message every time saying "An error occurred during project creation." 4. But when I check the location on my computer, the project file has been created . 5. When I go to Wordfast, I can't see the project anywhere on the project list. Long story short, I can't use Wordfast at all right now. I DID send an urgent ticket on Thursday. I still haven't heard back. Any help would be really appreciated. ▲ Collapse | | | JohnWhi United Kingdom Local time: 12:36 French to English
To add existing project files to the list, "Add Project" may work. | | | Shizuka Otake United States Japanese to English + ... TOPIC STARTER
Permissions on project folder showed fetching, not my user name. So I changed permissions to my user name and applied read and write permissions to the enclosed content. This didn't solve the problem so I went into the hidden library, found all Wordfast related documents, threw them out, threw out Wordfast. This time I made sure to trash the documents under Shared. I reinstalled and now Wordfast is saving projects for me. | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Wordfast Pro 5 Projects Not Showing Up on Project List + Problem with path Protemos translation business management system | Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
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