ProZ.com frequently asked questions

1 - Posting jobs at ProZ.com

1.1 - Kas gali siūlyti užsakymus ProZ.com svetainėje?

Užsakymus per ProZ.com gali siūlyti bet kokia įmonė ar individualus asmuo. Jeigu naudojamas skelbimo metodas, reikalinga konkreti kontaktinė informacija: vardas, pavardė, el. pašto adresas, šalis ir t. t. Už „Skubių užsakymų“ paslaugą reikia iš anksto sumokėti kredito kortele.

1.2 - What kind of jobs can be posted at ProZ.com?

Translation, interpretation, localization and other jobs requiring the services of multilingual professionals or companies may be posted.

1.3 - Can I use the job posting form to advertise my services?

No. There is no possibility that you will find a client using this form. Instead, you will only inconvenience fellow service providers, who expect only legitimate job opportunities to come via this form. Your right to enter quotes on jobs will also be revoked.

1.4 - What type of jobs are not allowed at ProZ.com?

Please refrain from posting job notices that do not specifically require the services of multilingual professionals. Also, job postings may not contain content of an adult nature.

1.5 - What are the fees I will have to pay?

There are no fees for posting jobs at ProZ.com. There are also no commissions. This is possible because ProZ.com charges a yearly subscription fee to the service providers.

1.6 - How are prices and deadlines set for jobs?

The ProZ.com job form will only help you to meet service providers. Project details—work content, payment, deadline, etc.—must be agreed upon between you and the service provider directly.

1.7 - Where do I enter rates information?

First enter details related to the job, providing as much detail as possible. If among those who meet the criteria there are ProZ.com members who prefer to take your budget range into consideration when deciding whether or not to quote, you will be given an opportunity to provide a budget range.

1.8 - I posted a job and no opportunity was provided for me to enter a budget range. Why?

This means that none of the professionals who meet your job criteria has a habit of considering client budgets before quoting. Any quotes you receive will have been based on the information you supplied in the job posting.

1.9 - Why was the option to enter rates information from the start removed?

To reflect the fact that the individual translator is in the best position to determine what he or she needs to charge on a given job. For more information, see: About > Job posting changes.

1.10 - What if no one quotes within my budget range?

ProZ.com is home to the world's largest network of professional translators. If none is willing to work within your budget, you may want to consider either increasing your budget or seeking alternatives. For more information, see: Translation: Determining what service you need and what it will cost.

1.11 - When I am given an opportunity to indicate a budget range, how should I go about estimating?

If you have no experience in pricing translation, you might want to pass on entering a budget range. If you do decide to enter a range, consider consulting the guide: Translation: Determining what service you need and what it will cost. That document links to data on the rates charged by translators registered with ProZ.com.

1.12 - Should I enter a budget range that is a bit lower than what I can actually afford to pay?

That is up to you, but entering your real maximum helps ensure that the job is visible (and appealing to) a larger group of professionals.

1.13 - I offer a service for translators seeking jobs. Can I post?

No. The job posting form is for proposing business arrangements of one type: job poster paying posting recipient to perform services. Web portals, those selling databases of translators, etc., or anyone suggested an arrangement whereby the recipient of a posting would be paying the poster, will be regarded as an illicit advertiser. The posting will be removed, associated memberships will be revoked, and you will be banned from future postings.

1.14 - For what reasons can a job poster be banned from ProZ.com?

Please refer to the ProZ.com termination policy.

1.15 - I've posted a job but it is not visible yet.

If you are a basic user of the site, your job posts will require vetting. This is usually done within 12 hours of the entry being posted. You may also want to check to make sure you have provided complete and correct contact details. If your job hasn't appeared after a 24-hour period, please submit a support request.

1.16 - Why do my job postings require staff approval?

Job postings will require staff review in the following cases:

1.17 - Can I request to be added to the job posting whitelist?

Yes. To submit a request to be added to the job posting whitelist, you must meet the following conditions:

1.18 - What are the keys to getting a good response to my posting? What else should I bear in mind?

When posting a job, it is important to be as descriptive as possible with regard to the nature of the work, as well as your requirements for service providers.

In addition, it is very important that you supply complete information about yourself and/or your company. The best service providers are in high demand, and will generally not pursue jobs with questionable clients. Complete contact details, and perhaps a brief history of your company, may help you to kick off mutually beneficial relationships with top professionals.

Jobs posted should respect the principle of equal opportunity.

Please do not post jobs on behalf of third parties.

Please note that the contact details marked as mandatory on the Job Posting Form must be completed in each case - job postings with incomplete details will be removed by ProZ.com staff.

Where possible, jobs involving multiple language combinations should be aggregated using the corresponding function available on the Job Posting Form.

1.19 - How will service providers contact me?

You may indicate your preferred method of contact (email, phone, online application form, etc.) Service providers are encouraged to respect your preferred method of contact; some outsourcers consider it a bad omen when a service provider ignores contact preferences, and will not work with those service providers.

1.20 - How quickly will I hear from translators (or interpreters)?

When a job is posted and approved by site staff, email notification is sent to each professional whose profile matches the requirements of your job. Depending on how unique or general your job requirements are, you may expect to begin hearing from service providers within minutes.

If your job is in a common language pair —European languages, Arabic, Chinese, etc.— you are encouraged to be very specific in your demands related to subject area expertise, etc. This will help to ensure you get the most suitable quotes from a manageable number of service providers.

1.21 - Will service providers be quoting against each other?

No, those who contact you will not have seen quotes from others. Service providers are encouraged to offer rates and turnaround times that allow them to offer their best work. Use your judgement in deciding whether a quote may be unreasonably low (thereby making it difficult to deliver careful work), or unreasonably high.

1.22 - How can I be sure a given translator is reliable?

Consider the professionals' training and degrees, years in the field, credentials earned, membership in professional associations, references, etc. Professional experience outside of translation may also be relevant. You may want to discuss the content of your job with the translator in order to assess their understanding of the material. It is not unusual for a client to ask for a short excerpt from a job—100 words or so should be enough to get an idea—before assigning work to a new translator. (Note that some translators include samples of their work in their profile 'portfolios'. In addition, looking at a translators' KudoZ history is sometimes useful in understanding a translators' style or approach to terminology.) Lastly, you may want to consider working with a ProZ.com Certified PRO.

1.23 - If I post a job and find a great translator, can I work with him/her directly next time?

Absolutely. Once you have established a relationship with a ProZ.com translator or interpreter, you may find it is in your best interest to continue working only with that person. Nurturing a long-term service arrangement will bring benefits over time, as the service provider will be able to deliver high quality work in a shorter period of time, as he or she becomes increasingly familiar with terminology and information specific to you or your company.

1.24 - I don't have a specific job —but I would like to increase my database of translators.

You may post once a month, with a maximum of five job postings each time. Repeatedly posting calls for translators, without actual jobs, is regarded as intrusive by many professional service providers. For this reason, your potential posting may not be made visible on the ProZ.com homepage.

When posting a call for CVs for potential future projects, it is very important that you post complete information about your company and the types of jobs you tend to obtain. Your posting may be removed if such information is not provided.

1.25 - I don't want to announce my job—its confidential. What can I do?

If your job is confidential, do not use the job posting form. Consider using the ProZ.com directory to find service providers who meet your requirements. When you find a suitable service provider in the directory, you can contact him or her directly.

1.26 - What can I do if I need to edit the information on my job posting?

Before the job posting has been vetted, there is an edit job button at the top of the job posting which will allow you to edit your listing. However, once your job has been vetted and is visible by the public, you will not be allowed to edit your job posting. But, if you need to add anything to your job posting, you may still add an addendum to it instead.

1.27 - Kaip uždaryti savo užsakymą?

Kaip užsakovas, galite uždaryti savo užsakymą vienoje arba keliose kalbų porose, arba uždaryti jį visiškai.

1. Peržiūrėdami užsakymą, naudokitės mygtuku „Peržiūrėti pasiūlymus“ arba sekite nuorodą, pateiktą el. pranešime, kurį gavote paskelbę užsakymą.
2. Po kiekviena kalbų pora yra pateikta nuoroda „Spustelėkite, norėdami uždaryti“. Spustelėję šią nuorodą, uždarysite užsakymą ir nebegausite pasiūlymų toje kalbų poroje (vėliau užsakymą galėsite vėl atidaryti tokiu pačiu būdu).
3. Kai uždaromos visos kalbų poros, uždaromas visas užsakymas.

1.28 - What does it mean for a job to be funded by a non-profit group?

A non-profit group is an organization which exists for educational or charitable reasons, and from which its shareholders or trustees do not benefit financially. Some translators are willing to reduce their rates when working for a non-profit group they deem worthwhile. Jobs posted on behalf of non-profit organizations should include the name of the group, and a publicly visible link to a website with further information about the organization. Jobs marked as non-profit that do not meet these requirements will be removed by site staff.

Government organizations and similar entities are not covered by this definition; jobs funded by such entities should not be posted as 'non-profit'.

1.29 - What relation is there between job posting and the Blue Board?

Job posters may be added to the Blue Board.

1.30 - Kas yra užsakymų praeitis (ankstesni užsakymai)?

Užsakymų praeityje pateikiami 100 naujausių užsakovo paskelbtų užsakymų (pagal užsakovo profilį arba el. pašto adresą). Peržiūrėdami užsakymą, potencialūs kandidatai gali peržvelgti ir ankstesnius užsakovų užsakymus naudodamiesi laukelyje „Apie užsakovą“ pateikta nuoroda „Ankstesni užsakymai“. Peržiūrėdami savo užsakymą, ankstesnius savo užsakymus užsakovai gali peržvelgti naudodamiesi ta pačia nuoroda arba šiuos puslapiu: užsakymų praeitis.

Užsakymų praeitis yra tik nariams skirta funkcija. Štai pavyzdys:

1.31 - I need to edit my name in a posted job. How can I do this?

To edit a job which was not vetted visit a job page and click on Edit job. In edit mode, check if your contact details are full and correct as requested in the job posting rule #9. Note that you can make your real name invisible to potential candidates just by entering the title of the position you occupy in your company. To do so, un-check the Show publicly option next to the real name field in the job posting form and select I represent a company. A new field will show up as Contact person's job title .

Make sure you report your company name in the Company name field.

1.32 - Once I choose "Accept quote" does this mean I am awarding the job to this one vendor?

Not at all. You can select as many quotes as you need to implement the project. It is possible to select all necessary quotes at once and save changes or select quotes and save changes on a step by step basis. Once you select a service provider’s quote and save changes you will see a note on a selected quote like This quote was accepted. Upon quote acceptance a notification will be sent to a service provider. After accepting quotes you might wish to discuss project details with service providers.

Note: A job will not be closed once you select a quote(s). It can be closed by you manually (if you want so) or it will be closed automatically due to expiration of its quoting deadline time.

1.33 - Where can I see quotes received?

To see a list of jobs quotes you have received, go to My posted jobs from the Jobs & directories tab, find a job you are looking for and click on [View quotes] on your right. A list of all quotes will be opened.

2 - Finding jobs at ProZ.com

2.1 - Kaip paskirstomi užsakymai?

ProZ.com svetainėje užsakymai paskirstomi trimis būdais:
1) paskelbiamas užsakymas – pateikiamas pasiūlymas,
2) tiesioginis kontaktas (užsakovas susisiekia su vienu specialistu),
3) skubūs užsakymai: užsakovas patalpina tekstą, o reikalavimus atitinkantys specialistai pakviečiami automatiškai.

Pirmasis būdas – vienintelis būdas, kai paskelbtas užsakymas yra matomas visiems; kiti užsakymai paskirstomi privačiai. Beveik pusė visų užsakymų yra paskirstoma antruoju būdu.

2.2 - Kas gali gauti užsakymų?

Bet kuris registruotas ProZ.com vartotojas gali gauti užsakymų. Nepaisant to, užsakovas gali apriboti užsakymą konkrečius kriterijus atitinkantiems vartotojams. Žr. šiuos DUK dėl išsamesnės informacijos apie užsakymus su apribojimais.

2.3 - How do I get jobs at ProZ.com?

The main channel to get jobs in ProZ.com are direct searches in the directory. The best strategies to get jobs are:

a) A good profile.

b) Membership, as members are ranked ahead of non-members in the directory.

c) KudoZ PRO points in your language pairs and fields of expertise, as this is how search results are ranked among the first group (members) and the second group (non-members).

d) Specialization. Make sure to have on top your main language pair and your main field of expertise, get KudoZ in this combination, show that specialization in each area of your profile.

For more information on ProZ.com directory, see this FAQ section.

2.4 - Why don't I see payment information in job postings anymore?

Certain changes were recently made to the job posting system to reflect the fact that the translator is in the best position to determine what rate he or she needs to charge on a given job. Budget / pricing information is only shown to logged in users that meet the requirements of the job. You may choose if you would like to show or hide budget / pricing information for jobs where you meet the requirements. For more information, see: About > Job posting changes.

2.5 - I am an experienced translator, but I am new to freelancing. How do I go about determining what I need to charge on a given job?

For guidance on this topic, see the article Determining your rates and fees as a translator.

2.6 - I've indicated a preference to see client budgeting information before deciding whether to quote, and as as a result I sometimes see that information. Do I have to quote within the client's budget range?

No. The budget range provided by the client is strictly for use in determining whether or not you will take the time to quote. When quoting, you should never offer to do a job for less than the amount you need to deliver work at the quality level that is required, irrespective of the budget range specified.

2.7 - Is it safe to consider the budget ranges entered by clients as indicative of the going rates in the market?

No. Clients budget ranges often fall below the going rates.

2.8 - What if after I quote the client comes back and offers me less than the rates I have determined I need to charge?

Turn it down. Only you can know what you need to charge to deliver work at the quality required on an ongoing basis. Ultimately, it is your responsibility -- to colleagues and clients -- not to charge less than that amount.

2.9 - Are the translators who give the lowest quotes always the ones selected?

No. Experienced clients know that it is not possible to deliver quality consistently when rates are below a certain level. Therefore, the translators who are successful in connecting with new clients via ProZ.com tend to be those who quote within the normal range for professionals.

2.10 - I understand all of this in principle, but I am not sure I can do this on my own.

You're not alone! Reach out to other ProZ.com members via the site or at a local powwow. You are sure to find loads of support.

2.11 - Kaip pateikti pasiūlymą?

Pirmiausia turite žinoti, kad ne į visus užsakymus galima pretenduoti pateikiant pasiūlymus. Antra, kai tik nustatėte, kad į jus dominantį užsakymą galima pretenduoti pateikiant pasiūlymą, norėdami įvesti savo įkainį spustelėkite užsakymo apačioje esantį „Pateikti pasiūlymą“ mygtuką. Patekę į „Pasiūlymo formą“ galėsite įvesti savo įkainį, už kurį pageidaujate dirbti. Atminkite – jei nesate pilnateisis arba užsakymų srities narys, pateikti pasiūlymą galėsite tik pasinaudodami savo browniz taškais arba pinigine. Pasiūlymo pateikimo kaina: $ 1 USD arba 100 browniz.

Gavęs jūsų pasiūlymą, užsakovas gali „Nereaguoti“, „Atmesti“ arba „Priimti“.

Norėdami peržvelgti ankstesnius pasiūlymus, pagrindiniame puslapyje, meniu juostoje „Užsakymai“ spustelėkite „Mano pasiūlymai“.

2.12 - Can I edit a job quote after I submitted it?

No. Job quotes cannot be edited once they have been submitted. However, you may add a note to your quote and enter any other relevant information.

2.13 - Ankstesni pasiūlymai: kas gali juos matyti?

Tik ProZ.com nariai gali matyti savo ankstesnius pasiūlymus. Kitiems ProZ.com vartotojams ar užsakovams ši informacija neprieinama.

2.14 - Kaip galiu nustatyti, kas bus pateikta mano pasiūlymo formoje?

Nueikite į „redaguoti asmeninę informaciją“ – čia galite nustatyti, kokia informacija bus pateikta pasiūlymo formoje – vardas, pavardė, adresas, telefono/fakso numeris ir t. t.

2.15 - Can I withdraw a quote I submitted for a classic job?

Yes. You can remove a quote submitted for any classic job by clicking on Delete next to the quote you would like to withdraw in the My quotes page.

2.16 - Kokius su užsakymais susijusius mokesčius taiko ProZ.com?

Tiesioginiai užsakymai: užsakymus siūlyti galima visiškai nemokamai. Nereikia mokėti ir už profilį, kuriuo naudodamiesi galite gauti tiesioginių užsakymų.

Skelbiami užsakymai: užsakymo paskelbimas yra nemokamas. ProZ.com nariai gali nemokamai ir be jokių apribojimų pretenduoti į paskelbtus užsakymus ir pateikti savo pasiūlymus. Nemokantys vartotojai turi mokėti $1 mokestį (arba 100 browniz taškų) už kiekvieną pateikiamą pasiūlymą.

Nuo bendros užsakymo sumos už „Skubių užsakymų“ paslaugą ProZ.com ima komisinius. Visas užmokestis, rodomas „Skubių užsakymų“ sistemoje, bus sumokamas paslaugos teikėjui, kadangi komisinis mokestis jau sumokėtas.

2.17 - Kas yra „potencialus“ užsakymas?

„Potencialus“ užsakymas – tai užsakymas, kuriame nėra nurodyta jo apimtis ir/arba kiti duomenys; užsakovas paprastai prašo atsiųsti CV arba kaip nors kitaip kviečia užmegzti verslo ryšius.

2.18 - Kas nustato užsakymo apmokėjimo ir pristatymo sąlygas?

Dėl visų užsakymo sąlygų klientas ir paslaugos teikėjas susitaria tiesiogiai derėdamiesi. ProZ.com personalas nedalyvauja nustatant sąlygas bei netikrina, ar įsipareigojimai vykdomi.

2.19 - Does ProZ.com verify information in posted jobs and job descriptions against poster websites, online information or other sources?

Basic information is verified by site staff (contact information, for example) to ensure that job posts are within site rules. ProZ.com does not ascertain the veracity of outsourcer web site descriptions or other information; each translator interested in working with a given outsourcer is expected to investigate potential clients to the fullest extent possible before deciding whether or not to work for them.

2.20 - Does ProZ.com check job postings to filter-off jobs posted by potential scammers?

The job posting system was designed to enable outsourcers to post their job offers to the ProZ.com community. While any business or individual can outsource via ProZ.com, jobs posted by basic site users (non-logged-in users and non-members) are checked by site staff before being made visible.

In many cases the information included in a posted job is enough to identify a scamming operation, or a job posted by an oursourcer banned from ProZ.com,and the job posts are quietly deleted. In other cases the posted information will not be enough to to identify a scammer and the job is approved, and at this point the translators' risk management procedures should begin.

Risk management should be a set of processes including the positive identification of the "client" (contact data verifiable and verified) and the verification in risk management resources such as the Blue Board, among other steps.

If you would like to learn more about how to manage risks, I invite you all to attend an upcoming free webinar offered by site staff on "Risk management for freelance translators and interpreters".

ProZ.com members can also subscribe to translators scam alert reports.

2.21 - Kaip galiu gauti užmokestį iš užsakovo?

Kai užsakovas ir vertėjas susisiekia per ProZ.com bei nori bendradarbiauti, visas sąlygas jie derina tarpusavyje, o ProZ.com į tai nesikiša. Taigi apmokėjimo būdų ir sąlygų suderinimas su jūsų verslo kolega yra jūsų, ir tik jūsų reikalas.

Yra ne vienas būdas, kaip galima gauti užmokestį. Vienas jų – užmokesčio gavimas banko pervedimu, kitas – čekiu. Dar vienas variantas – „PayPal“ ir „Moneybookers“ internetinės paslaugos, palengvinančios pinigų pervedimą. Taip pat yra „Western Union“. Kiekvienas iš paminėtų būdų turi savų privalumų ir trūkumų, vienas gali tikti mažam projektui, kitas – didesniam. Jūsų gyvenamoji vieta taip pat yra svarbus veiksnys.

Šia tema nuolat diskutuojama visiems prieinamuose ProZ.com forumuose. Pabandykite paieškoti forume piniginiai reikalai.

2.22 - Turiu klausimą dėl konkretaus užsakymo. Su kuo turėčiau susisiekti?

Turėtumėt tiesiogiai susisiekti su tą užsakymą paskelbusiu asmeniu. ProZ.com neturi papildomos informacijos apie užsakymus, išskyrus tą informaciją, kurią pateikė užsakovas. Įvesti teisingą kontaktinę informaciją yra užsakovo pareiga. ProZ.com neatsako į pranešimus dėl užsakymų, kuriuose neveikia pateiktos nuorodos ar trūksta kontaktinės informacijos. Mes turime tik tiek informacijos, kiek pateikė užsakovas.

2.23 - Keliais būdais galiu sumokėti už pasiūlymo pateikimą?

Sistema tokia – mokama už pateikiamą pasiūlymą. Yra daug apmokėjimo būdų:

• Galite apmokėti browniz taškais (100 taškų už pasiūlymą). Po registracijos visi nauji ProZ.com vartotojai gauna 300 browniz taškų. Norėdami sužinoti, kaip pelnyti papildomų browniz taškų, žr. kaip pelnyti browniz?
  
• Galite padėti pinigų į savo ProZ.com piniginę ir už kiekvieną pasiūlymą mokestis bus imamas iš jos. Vienas pasiūlymas kainuoja $1.
  
• ProZ.com nariai ($120,00 per metus) gali pateikti pasiūlymus neribotam kiekiui užsakymų.
  

2.24 - Ar būsiu informuotas, jei pateiksiu pasiūlymą, tačiau negausiu užsakymo? Kaip greitai?

Užsakovas peržvelgs visus gautus pasiūlymus. Priklausomai nuo projekto galutinio termino tai gali užtrukti keletą dienų. Užsakovas prašomas išsiųsti žinutę, kurioje rašoma „Dar nepasirinkau“, „Ne, ačiū“ arba „Priėmiau“ visiems, pateikusiems pasiūlymus. Atkreipkite dėmesį, kad užsakovas neprivalo to daryti, todėl apie jo pasirinkimą nebūsite informuotas, jei užsakovas to nenorės.

2.25 - Where can I see an outsourcer's job posting history?

ProZ.com members can see a list of jobs posted by an outsourcer by clicking on Past job postings at the bottom of the Job posted by box in job postings or else by clicking on More info » at the bottom of the Past job postings section of the outsourcer's Blue Board record.

2.26 - Ar išreiškiant susidomėjimą užsakymu, naudotis pasiūlymo forma, ar tiesiogiai susisiekti su klientu?

Visada vadovaukitės kliento nurodymais. Kai nėra jokių nurodymų, naudokite pasiūlymo formą.

Niekada nebandykite susisiekti su klientu tiesiogiai ar jam skambinti, jei klientas prašo to nedaryti. Kliento interesų nepaisymas garbės nedaro nei jums, nei ProZ.com bendruomenei. Toks elgesys beveik visada garantuoja, kad užsakymo jūs tikrai negausite. Jeigu ProZ.com personalas gaus skundą dėl vartotojo, kuris tiesiogiai susisiekė su užsakovu nepaisydamas jo nurodymų, tokio vartotojo profilis gali būti apribotas arba visiškai pašalintas.

2.27 - Where do I insert the translation of the sample text in my quote?

Please note that outsourcers have 2 options when including a sample text in a classic job:

• Require that the translation of the sample is sent together with the job quote.
  
• Do not require the translation of the sample text but just provide it as a reference material.
  

2.28 - The job page says I meet the criteria for quoting on the job, but I cannot see the "Submit quote" button. Why?

If the message box at the top of the job posting says you meet the criteria for quoting on the job and you still cannot see the Submit quote button, check the job's quoting deadline to make sure the job is not closed or else check the very top of the job posting page to make sure no This job has been closed message shows:



If you confirm the job is still open, then check the Contact method section of the job posting to make sure the outsourcer has not requested to be contacted directly. In such case, the outsourcer's email address or a link to contact the outsourcer via email will be shown (and no Submit quote button will be present):



If the job is open and you still cannot see any option to quote for the job, then submit a support request. You can do so by clicking on the Contact site staff if there is a problem with this job posting link at the bottom of the job posting. This will help support staff look into the issue further.

2.29 - The native language and the language pairs in a job posting are not consistent. What should I do?

First of all, notice that the native language required for a job may not always be one of the languages involved in the project but many times it may be the outsourcer's native language. Many outsourcers feel comfortable when doing business only in their own native language.

This being said, you may submit a support request to ask staff to check this with the outsourcer to make sure there is no mistake in the selection of the native language and edit the native language for the job posting if the outsourcer confirms it is not the correct one.

2.30 - Kodėl negaliu pretenduoti į tam tikrus užsakymus?

Užsakovai pagal tam tikrus vartotojo profilio kriterijus gali apriboti, kas gali pretenduoti į jų užsakymus. Tie kriterijai – bendra specializacijos sritis, konkreti specializacija, kvalifikacija, programinės įrangos žinios, gyvenamoji vieta, gimtoji kalba. Apie užsakymus, į kuriuos pretenduoti negalite, informuotas nebūsite. Užsakovai taip pat gali apriboti, kas gali pateikti pasiūlymus priklausomai nuo ProZ.com narystės statuso. Tačiau nepaisant to, kokia yra jūsų ProZ.com narystė, apie užsakymus vis tiek būsite informuojamas.

2.31 - Kodėl kai kurie užsakymai pažymėti užrašu „tik nariams“?

Užsakovas savo nuožiūra ir dėl savų priežasčių pagal tam tikrus kriterijus gali apriboti, kas gali pretenduoti į paskelbtus užsakymus, įskaitant ir narystės lygmenį (kiti kriterijai: šalis, įrankiai ir t. t.).

Kai kurie klientai nori bendradarbiauti tik su narystės mokestį mokančiais nariais. Kiti į paskelbtus užsakymus leidžia pretenduoti ir nemokantiems nario mokesčio vartotojams, bet tik praėjus tam tikram laiko tarpui.

Užsakymuose rodomas laikas, „tik nariams“ laikotarpis ir kitas svetainėje rodomas laikas atitinka Grinvičo vidutinį laiką.

2.32 - What does the "Note: Job is more than 30 days old" message mean?

Please note that you cannot quote on a job that is more than 30 days old. For jobs which have been posted for more than 30 days, and specify Direct contact (email) as the contact method, the outsourcer contact information will be hidden.

If you cannot see the contact information for a job that is not 30 days old and for which you meet the criteria specified by the outsourcer, please submit a support request and provide the particular job URL for the job. Be sure to check the Contact method section of the job to make sure the outsourcer has not specified to be contacted via ProZ.com ('Quote' button) first.

2.33 - Gavau užsakymą, tačiau po to negavau jokios žinios iš užsakovo.

ProZ.com užsakymų atžvilgiu vadovaujasi nesikišimo politika.

Jeigu iš užsakovo gavote laišką, kuriame rašoma, kad jūsų pasiūlymas priimtas, reiškia, kad užsakovas pageidauja skirti projektą jums.

2.34 - I have not received payment for a job I have done. What can I do?

ProZ.com is not legally and/or professionally involved with any transactions/contracts between service providers and outsourcers. The site is only a venue.

However, if non-payment is involved in 1) commissioned work that was done and 2) delivered on time, and 3) without quality complaints, you are welcome to register this issue along with an LWA entry on the Blue Board.

Outsourcers are subject to the Termination policy.


Note: If you report a non-payment issue, you may be later asked to substantiate that your entry is in line with Blue Board rules.

2.35 - Kodėl ProZ.com nenustato minimalaus įkainio už vertimą?

Kartą jau buvo siūlyta, kad svetainės personalas sukurtų kokią nors techninę sistemą, automatiškai nustatančią minimalų įkainį. Tačiau nors ProZ.com įvedė tam tikrą, įkainius padedantį stabilizuoti mechanizmą (žr. DUK apie įkainius), artimoje ateityje ProZ.com neplanuoja įdiegti minimalių įkainių mechanizmo dėl šių priežasčių:

1) Net jei teoriškai būtų įmanoma ir tikslinga nustatyti minimalų įkainį, mes šiuo metu neturime jokių priemonių, kurios priverstų vartotojus jį taikyti.
2) Mes nežinome, ar teisiškai galima nustatyti minimalų įkainį ir šiuo klausimu neturime jokios adekvačios informacijos (advokatų patarimai mielai laukiami: http://www.proz.com/support).
3) Kitos svetainės bandė nustatyti minimalius įkainius, tačiau nieko tuo nepasiekė.

Taigi, kad įkainiai atitiktų mūsų sunkios profesijos pareikalavimus, rūpintis turi vertėjai ir ProZ.com. Tuo tikslu ProZ.com personalas visada skatina vertėjus bendradarbiauti ir nagrinėti teisinius klausimus drauge. Tačiau mes manome, kad tik paslaugų teikėjai yra (ir privalo būti!) atsakingi už įkainių nustatymą.

2.36 - Kas yra „Automatinės rekomendacijos“?

Užsakovui paskelbus užsakymą, jam pateikiamos „Automatinės rekomendacijos“. ProZ.com sistema automatiškai išrenka penkis geriausius ProZ.com narius, labiausiai atitinkančius konkretaus užsakymo kriterijus. Užsakovui pateikiamas šių vertėjų sąrašas ir tiesioginė nuoroda, kuria naudodamasis jis gali su jais susisiekti. Taip užsakovai sutaupo laiko ir išvengia nereikalingų rūpesčių, o ProZ.com nariai tampa labiau pastebimi bei sulaukia daugiau pasiūlymų.

Automatinių rekomendacijų pavyzdys:

2.37 - Ar ProZ.com teikia tekstinių skelbimų paslaugą (kaip „Google“), kad galėčiau reklamuoti savo, kaip vertėjo, teikiamas paslaugas?

Tekstinių skelbimų paslaugą galite nusipirkti katalogų puslapyje. Norėdami gauti daugiau informacijos, eikite į „Mano ProZ.com“ > „Mano tekstiniai skelbimai“ > „Info“.

Dauguma šią paslaugą nusipirkusių, teisę ja naudotis vėliau vėl atnaujino, taigi gali būti, kad šie skelbimai duoda rezultatų. Pradinė kaina yra $20. Pabandykite – gal pravers.

2.38 - There is a job posting in which the outsourcer's budget is below the legal minimums in certain countries. Can it be removed?

If the violation is direct (ex. 2 units per hour where the minimum wage is 4 units per hour), please enter a support request so that staff members can consider removal. (A job posting can not be removed on the basis of assumptions as to work rate, however.) If you suspect a violation of this policy, please report it via the online support system (links are provided at the bottom of each job posting to facilitate this).

The the "legal minimums" policy might apply, for instance, to an in-house position, where the concept of wages is clearly appropriate. While in most cases the policy may not apply to freelance workers, it was implemented in order to help cover the legal aspects of retribution to language professionals.

The ProZ.com team is aware that the policy will apply to very few cases, but it is another way of building a structure of respect for the income of language professionals.

The policy is not intended, and should in no way be used as a "benchmark" or measurement of what a freelancer should be charging or making on any given job-- far from it.

An article has been started in the ProZ.com Wiki, Minimum wage by country, which references existing documentation on minimum wage allowed by law in different countries. Translators are encouraged to reference this information and add to it where needed.

2.39 - Can I edit a job quote after submitting it?

No. Job quotes cannot be edited and, if removed, they cannot be re-submitted. However, If you made a mistake in your original job quote or you forgot to add important information, you can make an addendum by visiting the "My job quotes" page, selecting the specific quote and entering the new information in the write-in field available at the bottom of the quote page.

2.40 - How can I find out what the real going rates are?

The article Determining your rates and fees as a translator. has links to rates data compiled at ProZ.com, by industry associations, etc. A methodology for working out what you need to charge to meet your own income needs and objectives is also provided in the guide.

2.41 - If I am free to quote whatever price I want, why would I even look at the client's budget range?

You don't have to. Some people prefer to know the client's budget range so that they don't spend time quoting when there is little or no chance that the client will pay the rates they charge.

2.42 - A job was posted with a language variant that, in my opinion, does not exist. Is this allowed?

According to point 6 of the ProZ.com guiding principles, job posters are the ones who define the way they present their needs to the community. Academic consideration on the existence or not of a given language variant are not relevant here, this is simply a channel for an outsourcer to further specify a translation request. Information in this field is not used to filter translators, so nobody will be excluded from the job.

3 - Private job postings

3.1 - What are private job postings?

Private job postings are similar to other ProZ.com job postings except that they are visible only to a specific list of eligible service providers. Others will not see any identifiable information about the job posting (though certain generalized information such as language pair and field of expertise may be listed publicly, in order to show general market activity and trends).

3.2 - What is the purpose of private job postings?

In some circumstances, outsourcers who might otherwise post a job at ProZ.com refrain from doing so because they don't want their search activity to be publicly visible (ex. to their clients or competitors). Private job postings allow outsourcers to make these job opportunities available to eligible service providers at ProZ.com. While this might decrease the number of job postings that are visible to any particular user, the goal is that it will increase the overall number of jobs passed through ProZ.com, and improve the relevance of job postings accessible to each provider.

3.3 - How are eligible providers for a private job posting determined?

The outsourcer may explicitly specify providers who are eligible. The system can also attempt to automatically identify eligible providers, if the outsourcer allows it. To do so, the system searches for providers with relevant language pairs, native language, field of expertise, etc., taking into account provider job notification preferences. Prior relationships between the outsourcer and provider are also considered, including the feedback they have recorded about each other.

3.4 - How can I be considered eligible for more private job postings?

Make sure your profile is complete, so that the system can find you when searching for eligible providers with your qualifications. (Having a completed profile is also important to help potential clients to find you via the ProZ.com directory, Internet search engines, etc.)

3.5 - Why can't I access a particular private job posting? I think I meet the eligibility requirements.

Outsourcers have a fine-grained control over the list of eligible service providers for their job postings. An outsourcer may choose to direct a job posting to a specific list of providers, regardless of their profile information.

3.6 - Are private jobs also subject to vetting?

Yes. Private jobs are vetted by ProZ.com staff, in line with site rules for job posting. Private job postings are identical to other classic job postings, except that only eligible providers are allowed to access them.

3.7 - What are social network private jobs?

Social network private jobs are job postings generated semi-automatically from job offers made in social networks to give these offers better exposure and reach more suitable service providers than they could reach in the noise of social networks.

For the time being, only job offers made through the the ProZ.com translators and interpreters Facebook group are brought to the site in the form of job postings. Just as jobs posted privately through ProZ.com, social network private jobs are only visible to a specific list of eligible service providers (selected based on language pairs, native language, field of expertise, etc.)

4 - Job notifications

4.1 - Negaunu jokių el. pranešimų apie skelbiamus užsakymus.

Jeigu negaunate ir niekada negavote pranešimų apie skelbiamus užsakymus, patikrinkite nuostatas savo profilio puslapyje. Pranešimų negausite, jeigu:
– neįvedėte nė vienos kalbų poros,
– neužpildėte jokių laukų, rodančių jūsų specializaciją,
– nepažymėjote „Pranešimai apie užsakymus“ savo el. pašto nuostatose.

Gali būti kelios priežastys, jei pranešimus apie skelbiamus užsakymus gaudavote, tačiau staiga jų visai nebegaunate, nors jokių pakeitimų nedarėte:
– ankstesni pranešimai buvo atmušti, todėl jūsų el. pašto adresas buvo „pažymėtas“ kaip blogas (patikrinkite asmeniniai duomenys savo profilio puslapyje; prieš jūsų el. pašto adresą turėtų būti prirašyti simboliai „xxx“),
– sistemoje įvyko gedimas, susijęs su ProZ.com el. pranešimais. (Patikrinkite puslapį svetainės būklė dėl informacijos.),
– jūs arba jūsų interneto paslaugų tiekėjas pakeitėte arba papildėte filtravimo nustatymus, todėl dėl filtravimo nebegaunate pranešimų (pvz., yra žinoma problema, susijusi su „terra.es“).

Jei net ir su šios informacijos pagalba negalite nustatyti priežasties, dėl kurios negaunate pranešimų, pateikite pagalbos prašymą su nuoroda į kurį nors užsakymą, apie kurį nebuvote, tačiau turėjote būti informuotas.

4.2 - What is the criteria taken into account for classic jobs notifications?

Classic jobs notifications are sent taking into account the following fields in a job posting, apart from jobs notifications preferences:

# Language pair
# Service type
# Subject Field
# Rates

However, note that outsources may also restrict their jobs using the following criteria:

# Membership
# Account type
# Native language
# Software
# Credentials
# Location
# Specific field
# Expertise

Thus, when receiving a job notification what you are receiving is an alert that a job was posted in the language pair reported in your profile, in one of your fields, within your rates and looking for one of the services you offer. But this is just an alert. To the see the job's details, you must visit the job posting.

4.3 - Negaunu visų apie užsakymus informuojančių el. laiškų.

Apie užsakymą informuojantį el. laišką sistema išsiunčia pagal tam tikrus kriterijus, į kurios įeina: kalbų pora, specializacijos sritis, įrankiai, geografinė padėtis, kvalifikacija, siūlomas įkainis. Jei negavote apie užsakymą informuojančio el. laiško, įsitikinkite, kad jūsų profilio ir el. pašto nuostatos atitinka to užsakymo reikalavimus. Jeigu tikrai manote, kad jūsų nuostatos atitinka užsakymo reikalavimus, pateikite pagalbos prašymą ir užsakymo (-ų), apie kurį (-iuos) nebuvote informuotas, URL adresus. Techninis personalas patikrins, ar pranešimas buvo išsiųstas iš ProZ.com serverių. (Jeigu pranešimas buvo išsiųstas, gali būti, kad sistemoje įvyko gedimas arba jūsų interneto paslaugų tiekėjas, ar jūsų kompiuteris filtravo siųstus el. laiškus.)

4.4 - Kodėl nesu informuojamas apie visus užsakymus savo kalbų poroje?

Net kai jūsų el. pašto nuostatose pažymėta, kad norėtumėte būti informuojamas apie „visus“ užsakymus savo kalbų poroje, sistema pagal specialius kriterijus pati nusprendžia, ką informuoti apie naujus užsakymus. Pavyzdžiui, užsakovai gali nurodyti, kad pageidauja vertėjo, gyvenančio konkrečioje šalyje arba naudojančio konkrečią programinę įrangą. Taigi, net ir pasirinkę nustatymą „visi pranešimai“, pranešimą apie užsakymą gausite tik tada, jei užsakovas nebus nustatęs jokių specialių apribojimų.

4.5 - Kodėl apie paskelbtus užsakymus esu informuojamas tik po tam tikro laiko? Atrodo, kad pranešimai vėluoja.

Kai kurių užsakovų užsakymai pasirodo tuoj pat. Kitų užsakymai turi būti patikrinti. El. pranešimai nebus išsiųsti tol, kol tokie užsakymai nebus patikrinti. Štai kodėl el. laišką kartais gaunate praėjus kelioms valandomis po užsakymo paskelbimo. Pranešimai visiems vartotojams yra išsiunčiami sąžiningai; paprastai el. laiškai mūsų serverius palieka per 5 minutes.

Dar vienas svarbus faktorius yra laiko juostų skirtumas. ProZ.com svetainėje yra taikomas Grinvičo vidutinis laikas (GMT). Todėl priklausomai nuo jūsų geografinės padėties, pranešimo ir užsakymo paskelbimo laikas gali skirtis. Nepaisant to, palyginę laiką, kurį rodo jūsų el. pašto programa, ir laiką, rodomą Proz.com svetainėje, pastebėsite, kad el. pranešimas buvo išsiųstas praėjus tik kelioms minutėms po to, kai užsakymas buvo patikrintas ir paskelbtas viešai.

Jei pranešimai vėluoja ne dėl aukščiau išvardintų priežasčių, pateikite pagalbos prašymą ir užsakymo, apie kurį buvote pavėluotai informuotas, URL adresą. Mes galėsime nustatyti tikslų laiką, kada pranešimas buvo išsiųstas iš mūsų serverių.

4.6 - What are "Classic" job posting notifications for Business members?

As of May 2016, Business members have the option to receive notifications based on the fields declared in their company profiles.

Business pages are not bound by requirements that only make sense when the service provider is just one person, such as "Native language".

With this tool, Business members can choose to be notified of all the job postings that they can submit a quote on. This is done by comparing the requirements in the job posting with the working languages that they have declared that their company provides services in.

4.7 - I received a job notification through ProZ.com that did not come through the directory, direct profile contact or from a ProZ.com job post, what is it?

An interface ("API" or Application programming interface) is being developed which allows clients to search for and contact ProZ.com members for paid work from their own translation platforms. In essence, this interface represents a potential additional channel of client contact for ProZ.com members. The interface is currently being tested with a limited group of volunteers.

Translation clients can use the interface to look for language professionals based on various search parameters, much in the way clients use the ProZ.com directory. Clients may then select candidates to contact for potential work through their translation platform. Initial contact is handled via an invitation which the language professional receives through email. The recipient is given information regarding the client and project, and may respond by email. The recipient's contact email is not disclosed unless they choose to respond to the invitation.

Potential clients who use this interface to search for language professionals will only see a sub-set of the information that you have chosen to make public in your ProZ.com profile, similar to the data that is shown in the ProZ.com directory. No information which you have not made expressly public in your ProZ.com profile is shared with potential clients unless you choose to do so.

Work relations beyond the acceptance of an invitation to collaborate are the responsibility of the the client and the service provider. When considering working with any new client, service providers are encouraged to perform adequate screening and risk management.

Remember that, similarly to the ProZ.com directory and the jobs posting system, certain information you enter in your ProZ.com profile can help better connect you with the kind of potential clients you are seeking. Declaring your rates (even if you choose to keep them private) will help prevent client contact from those seeking translation services below your rates, for example.

For more information on how this works, see:

• ProZ.com TPX API FAQs


• ProZ.com 2.0 API documentation

4.8 - What is the RSS feed for jobs?

RSS is an acronym for Really Simple Syndication, a family of Web formats used to publish frequently updated content such as news headlines or blog entries in a standardized format and that allows users to subscribe to it.

A feed reader is client software or a Web application that is used to subscribe to and collect syndicated web content in a single location for easy viewing.

You can track job postings matching your preferences in your RSS feed reader by clicking the orange button in the jobs page to get started (your feed will be based on your advanced search settings there). To see the complete job description and to quote, you will need to visit the full job page using the link in the feed item.

The feed contains the basic information about the job, including the link to the job, the job title and short description, and the job requirements (including language pairs and field of expertise). The feed updates once every five minutes.

You will notice that the URL for the feed contains your entity_id and a unique token that allows you to view job summaries that match your preferences without logging in. You cannot use this token to log in or to access any part of the site. Additionally, the token and feed does not contain any personally identifiable information about the subscriber.

You can subscribe using any news reader that you would like. If you encounter any encoding issues or have questions, comments or concerns, please contact site staff via a support request.