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Poll: Do you think we should charge for providing TMs to a client?
Thread poster: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
SITE STAFF
Nov 30, 2022

This forum topic is for the discussion of the poll question "Do you think we should charge for providing TMs to a client?".

This poll was originally submitted by Ines R.. View the poll results »



 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 23:55
Member (2007)
English to Portuguese
+ ...
I don't know Nov 30, 2022

I don't use CAT tools. There are still a few of us left in the pack of dinosaurs...

Anyway, I have been asked by some of my customers to build a glossary of terms before starting a long project and they have always paid me for that. Why shouldn’t a TM be charged also?

[Edited at 2022-11-30 10:22 GMT]


Philip Lees
Romeo Baldovino
Ma. Alejandra Padilla-LaCour
 
Lingua 5B
Lingua 5B  Identity Verified
Bosnia and Herzegovina
Local time: 00:55
Member (2009)
English to Croatian
+ ...
What clients? Nov 30, 2022

You mean “give me your best rate” and “what’s your rate for post-editing” kind of clients? They don’t have the money for translation, let alone TM.

Kate Perak
Anja Hajek
expressisverbis
Stepan Konev
writeaway
 
Thayenga
Thayenga  Identity Verified
Germany
Local time: 00:55
Member (2009)
English to German
+ ...
Yes Nov 30, 2022

Providing a TM is a service like translating or editing and should be charged for. Even more so since there is a good chance that this client will use it for future translations and so cut his/her costs... resulting in the translator earning less money.

Kay Denney
Rabie El Magdouli
Victoria Britten
 
Tom in London
Tom in London
United Kingdom
Local time: 23:55
Member (2008)
Italian to English
Not available Nov 30, 2022

"Do you think we should charge for providing TMs to a client?"


Just say they are not available. Never give them to anyone.

[Edited at 2022-11-30 10:54 GMT]


Patricia Prevost
neilmac
Philip Lees
 
Samuel Murray
Samuel Murray  Identity Verified
Netherlands
Local time: 00:55
Member (2006)
English to Afrikaans
+ ...
No Nov 30, 2022

If it takes 5 minutes to create or update a TM, then why not help the PM by making his life a little easier?

Maria Teresa Borges de Almeida wrote:
I don't use CAT tools. ... Why shouldn’t a TM be charged also?

If it requires an effort for you to do something for a client, then you should charge for it. Creating a TM when you don't use a CAT tool is called "alignment", and if the client knows that you don't use CAT tools and still want a TM, they should pay for the effort of creating one.

[Edited at 2022-11-30 11:00 GMT]


Vasaporn Chaiyakul
Philippe Etienne
Kevin Fulton
Michelle Lebowe
Ma. Alejandra Padilla-LaCour
 
Kay Denney
Kay Denney  Identity Verified
France
Local time: 00:55
French to English
. Nov 30, 2022

If the client doesn't want to pay for the TM, they can pay for my CAT tool instead. I invest in tech, I need to reap the benefits.
If I'm going to deliver a TM to a client, I'll be cleaning it up first, deleting stuff that I validated by accident, and making doubly sure there are no mistakes. I'll also try to update it to include changes made after exporting (when possible of course). Basically, I'll deliver something I can be proud of. And I'll charge for the time spent updating it, beca
... See more
If the client doesn't want to pay for the TM, they can pay for my CAT tool instead. I invest in tech, I need to reap the benefits.
If I'm going to deliver a TM to a client, I'll be cleaning it up first, deleting stuff that I validated by accident, and making doubly sure there are no mistakes. I'll also try to update it to include changes made after exporting (when possible of course). Basically, I'll deliver something I can be proud of. And I'll charge for the time spent updating it, because that's time I could have spent doing other stuff.
But the clients I use CAT tools for usually update their TMs with the segments from my translation themselves, which is fine by me.
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Rabie El Magdouli
Ma. Alejandra Padilla-LaCour
 
Lingua 5B
Lingua 5B  Identity Verified
Bosnia and Herzegovina
Local time: 00:55
Member (2009)
English to Croatian
+ ...
5 minutes? Nov 30, 2022

Samuel Murray wrote:

If it takes 5 minutes to create or update a TM, then why not help the PM by making his life a little easier?

Maria Teresa Borges de Almeida wrote:
I don't use CAT tools. ... Why shouldn’t a TM be charged also?

If it requires an effort for you to do something for a client, then you should charge for it. Creating a TM when you don't use a CAT tool is called "alignment", and if the client knows that you don't use CAT tools and still want a TM, they should pay for the effort of creating one.

[Edited at 2022-11-30 11:00 GMT]


5 minutes to polish a TM on a 100k word file? You joking?


Rabie El Magdouli
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 23:55
Member (2007)
English to Portuguese
+ ...
@Samuel Nov 30, 2022

Maria Teresa Borges de Almeida wrote:
I don't use CAT tools. ... Why shouldn’t a TM be charged also?

If it requires an effort for you to do something for a client, then you should charge for it. Creating a TM when you don't use a CAT tool is called "alignment", and if the client knows that you don't use CAT tools and still want a TM, they should pay for the effort of creating one.

[Edited at 2022-11-30 11:00 GMT] [/quote]

Probably I didn’t explain myself clearly, all my clients know I don’t use CAT tools and they have never asked me for a TM…


 
Samuel Murray
Samuel Murray  Identity Verified
Netherlands
Local time: 00:55
Member (2006)
English to Afrikaans
+ ...
@Lingua Nov 30, 2022

Lingua 5B wrote:
5 minutes to polish a TM on a 100k word file? You joking?

What do you mean by "polish"?

[Edited at 2022-11-30 11:35 GMT]


Stepan Konev
 
Lingua 5B
Lingua 5B  Identity Verified
Bosnia and Herzegovina
Local time: 00:55
Member (2009)
English to Croatian
+ ...
Making it presentable. Nov 30, 2022

Samuel Murray wrote:

Lingua 5B wrote:
5 minutes to polish a TM on a 100k word file? You joking?

What do you mean by "polish"?

[Edited at 2022-11-30 11:34 GMT]


For instance, I check an exported target file for final proofreading and make any amendments. If I need to do it in the TM as well, it’ll be very time consuming on a large file. If a client wants to actually use that TM, it’ll have to be presentable and accurate. Also, some amendments only make sense in the target file environment, due to syntax differences between my two languages and the way TMs are parsed.

[Edited at 2022-11-30 11:38 GMT]


Kay Denney
Rabie El Magdouli
expressisverbis
 
Christopher Schröder
Christopher Schröder
United Kingdom
Member (2011)
Swedish to English
+ ...
Why? Nov 30, 2022

Why would they ask? They can make their own from the source and target.

Matthias Brombach
expressisverbis
Christine Andersen
Stepan Konev
Philippe Etienne
Michele Fauble
Vera Schoen
 
Christine Andersen
Christine Andersen  Identity Verified
Denmark
Local time: 00:55
Member (2003)
Danish to English
+ ...
It depends what they want Nov 30, 2022

I have often made an extract and sent a TMX of the specific job I have translated, and as Samuel says, this takes just a few clicks, so I do not charge extra.
Clients who ask for this are typically good clients who do not use Trados, but may be able to use a TMX with their own CAT. They pay well generally

If they want a TMX of earlier jobs that are easy to find, I can sometimes oblige, and I charge for my time.
... See more
I have often made an extract and sent a TMX of the specific job I have translated, and as Samuel says, this takes just a few clicks, so I do not charge extra.
Clients who ask for this are typically good clients who do not use Trados, but may be able to use a TMX with their own CAT. They pay well generally

If they want a TMX of earlier jobs that are easy to find, I can sometimes oblige, and I charge for my time.
NOBODY gets access to my own TMs except me. I keep them more or less up to date, but that was not always easy in the early days, and some include contributions from colleagues and clients, which I am not entitled to pass on.
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Kevin Fulton
Philippe Etienne
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 01:55
English to Russian
Why? Nov 30, 2022

Lingua 5B wrote:
Samuel Murray wrote:
If it takes 5 minutes...

5 minutes to polish a TM on a 100k word file? You joking?
I think the most important word here is "If". Also, Samuel didn't mention polishing or wordcount. It depends on your workflow. I make all edits in my CAT tool. If any formatting issues remain that you have to fix in the target file, they are not important for the TM purposes. In most cases (and in my experience), it really takes minutes to create a TM, and you don't need to tidy it up.
However, as for me, I was never requested to share a TM. I can't imagine a situation why an agency may want your TM... If the agency uses CAT tools, they send me a prepared xliff file (or even their own TM) and they can easily update their TM from that xliff file by themselves. If the agency does not use CAT tools, they don't request me that I use a CAT tool.

[Edited at 2022-11-30 15:37 GMT]


expressisverbis
Philippe Etienne
 
jyuan_us
jyuan_us  Identity Verified
United States
Local time: 18:55
Member (2005)
English to Chinese
+ ...
What are we talking about here? Nov 30, 2022

Were you saying you would charge a fee for providing the TM specific to a project which your client has assigned you? I think you are supposed to provide the project-specific TM to the client if requested, otherwise your client may think of you as someone who is not collaborative.

Or, were you saying that you would charge a fee for providing your client the general TM you have maintained? If so, why on earth would your client want that kind of TM? Furthermore, providing your client
... See more
Were you saying you would charge a fee for providing the TM specific to a project which your client has assigned you? I think you are supposed to provide the project-specific TM to the client if requested, otherwise your client may think of you as someone who is not collaborative.

Or, were you saying that you would charge a fee for providing your client the general TM you have maintained? If so, why on earth would your client want that kind of TM? Furthermore, providing your client your own TM that contains segments you have collected from your daily work could constitute a violation of your confidentiality agreements.

[Edited at 2022-12-01 00:38 GMT]
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Victoria Batarchuk
 
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Poll: Do you think we should charge for providing TMs to a client?






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