Outlook 2003 - can I get confirmation of confirmation? Thread poster: Fiona Thomson
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I am using Outlook 2003. When I send an important mail, I set it up for confirmation that the e-mail has been read. However, I send so many in a day that I lose track of which confirmations I have received and this caused me a problem yesterday with a mail that somehow went astray and was not received. Is there any way of setting up an alert, so that if I don't receive confirmation within two or three hours, say, Outlook sends me a little nudge to remind me to phone the client to confirm they ha... See more I am using Outlook 2003. When I send an important mail, I set it up for confirmation that the e-mail has been read. However, I send so many in a day that I lose track of which confirmations I have received and this caused me a problem yesterday with a mail that somehow went astray and was not received. Is there any way of setting up an alert, so that if I don't receive confirmation within two or three hours, say, Outlook sends me a little nudge to remind me to phone the client to confirm they have received the mail? Thank you! ▲ Collapse
| | | | Kay Denney 
France
Local time: 20:59
French to English
| It's time to prioritise! | May 17, 2013 |
How can you possibly send that many really important e-mails? Maybe it's time to prioritise. Well of course your e-mails are important, people don't send professional e-mails just to say it's raining, we have Facebook for that. But so important as to need confirmations and alerts as to non-confirmation?
You know some people set up their Outlook so that they never confirm anything even when the sender requests it... so perhaps you need a different system rather than perfecting your ... See more How can you possibly send that many really important e-mails? Maybe it's time to prioritise. Well of course your e-mails are important, people don't send professional e-mails just to say it's raining, we have Facebook for that. But so important as to need confirmations and alerts as to non-confirmation?
You know some people set up their Outlook so that they never confirm anything even when the sender requests it... so perhaps you need a different system rather than perfecting your system.
I have set up Outlook with folders for each client. The e-mails requiring attention stay in my inbox until I've dealt with them, then I just drag them into the relevant folder. So my inbox is like a to-do list, and my folders are my done list.
If my answer contains an important question needing an answer before a certain time (in time for me to be able to stick to the deadline, for example), then I wait for the answer before archiving. Outlook puts a little arrow icon to show that I have answered it, so the mail just sits there as a reminder that I'm waiting.
For things I know I'm likely to forget I also set up reminders on Outlook. It jogs my memory 15 mins beforehand (time to spruce up if it's an appointment with a real person, time for a quick last look before delivering an important file). You have to delete the reminders afterwards otherwise it slows Outlook down.
You can have folders per client or per stage (eg orders placed, questions asked, invoicing...), or even client folders and stage sub-folders, or the opposite: whatever works best for you. I have a merry medley (or inextricable tangle) but it seems to work for me (plagiarising Julian here) ▲ Collapse
| | | | Rolf Keller
Germany
Local time: 20:59
English to German
| Hm, difficult | May 17, 2013 |
Fiona Thomson wrote:
Outlook sends me a little nudge to remind me to phone the client to confirm they have received the mail?
I don' t believe that it is possible to discern automatically whether or not an incoming mail is really a confirmation of a certain mail.
| | | | Kay Denney
France
Local time: 20:59
French to English
If I can't see all the mails in my inbox on the one page, I know I need to start archiving, or at least get some things out of the way, like a spate of little translations for example.
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Fiona Thomson
Local time: 20:59
German to English
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TOPIC STARTER
On some days I send 20 jobs to 20 different clients. On occasion I lose track of whether they have all confirmed receipt. Rolf, thank you for your helpful answer, the idea that it is not possible to differentiate makes sense.
[Edited at 2013-05-17 11:28 GMT]
| | | | Alex Lago
Spain
Local time: 20:59
English to Spanish
+ ...
| Try followupthen | May 17, 2013 |
Follouwpthen is probably the thing you need, it's free and very easy to use.
You can find it at www.followupthen.com
| | | | Rolf Keller
Germany
Local time: 20:59
English to German
| Confidentiality? | May 18, 2013 |
Alex Lago wrote: Follouwpthen is probably the thing you need, it's free and very easy to use. You can find it at www.followupthen.com
Anybody who wants to have anonymous persons read his or her e-mails is hereby invited to send CCs to me. TIA.
| | | | Alex Lago
Spain
Local time: 20:59
English to Spanish
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| Terms of Service | May 19, 2013 |
Rolf Keller wrote: Alex Lago wrote: Follouwpthen is probably the thing you need, it's free and very easy to use. You can find it at www.followupthen.com Anybody who wants to have anonymous persons read his or her e-mails is hereby invited to send CCs to me. TIA.
Well if you aren't going to trust their terms of service (which I'm guessing you have read) why trust anyone else’s (say your email provider or Google for all those people who use Gmail).
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Rolf Keller
Germany
Local time: 20:59
English to German
| There are different levels of enterprises | May 20, 2013 |
Alex Lago wrote:
Well if you aren't going to trust their terms of service (which I'm guessing you have read) why trust anyone else’s (say your email provider or Google for all those people who use Gmail).
Reputation of an well-etabslished enterprise? A website with stated postal address, legal form etc? A service that I pay for?
Or just pictures of 3 anonymous youngsters who earn money by doing I-don't-what but seem to need my mails for that?
| | | | Fiona Thomson
Local time: 20:59
German to English
+ ...
TOPIC STARTER
Thanks for the idea, but if I were going to bother with followupthen, I would be as well just writing the whole thing out manually, which is what I have started doing; the idea would be to have something automatic that would remind me.
[Edited at 2013-05-21 07:18 GMT]
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